5.0
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Frank was kind and considerate. He always listened to my concerns and addressed them. He was very responsive. He did research when things weren't clear and attended an inspection when I couldn't. I needed a lot of hand holding and he did it without complaint. | |||||
5.0
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Frank was amazing! He made himself very available to me and my wife. He had a strong knowledge of the area and was all around very helpful. | |||||
5.0
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Frank Phillips was incredibly responsive and attentive and took the time to understand my specific preferences and needs. Frank consistently provided valuable leads and insights, expanding my options and ensuring I found the perfect home. What impressed me most was his unwavering commitment to my best interests, offering sound advice and guidance every step of the way. Thanks to Frank's expertise and genuine care, I not only found a home that exceeded my expectations but also enjoyed a seamless, stress-free buying experience. | |||||
5.0
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After a long & strenuous process, Frank was always positive, professional & finally helped me get the property I needed. I am fortunate & grateful for his help. | |||||
5.0
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Frank Phillips is truly exceptional. I met him through my children's school librarian, whom Frank also helped buy her first house. The amount of effort and time Frank put into walking me through the process is unbelievable. From the first day that we met, he spent his entire morning and evening walking me through the "big picture." From there on out, he was always available to provide me with the information that I needed (or didn't need, but needed for the sake of my sanity) - every decision that I made, small or big, mattered to Frank. Not only did I feel like I had all the information I need to make those decisions, but I also felt like I was in good hands. Especially because, as a first-time buyer, I didn't know all of the questions I should be asking (or do's and don'ts, for example) and he would proactively provide this information, which made me feel like I was walking through this process with eyes wide open. Frank is always available for home tours and his responsiveness is incredible. Throughout the insane process, Frank highlighted any concerns he had and the research he wanted to do to make sure progress was being made. His cool, calm mindset kept my anxiety low and gave me the confidence he would get the job done - and he did! Frank did an incredible amount of information gathering about the process, status of city and county inspections. The delivery of the information was straightforward: present the info and talk about pros/cons/strategy for moving forward. He really treated the situation like he was the one purchasing the property - Frank looks out for you and have your best interests in mind. On a related note, as a first-time home buyer, I'm not sure what to expect, what's good/bad, etc., and he was always so candid and provided his own perspective of different aspects of each home that he thought would be relevant to my decision making based on what they had learned about me. I truly appreciated his input and relied on it heavily. This is an invaluable quality to have as a service provider and not everyone has. It's easy to push paper and get the signatures, but he is really focused on making sure people are satisfied through the process and with the outcome. Frank was diligent in making sure all inspections were in place, communicated with the seller's agent, and kept us informed on a daily basis. He will make sure to connect you to the right people if you don't know anyone. I am not sure how you can have a better agent than Frank Phillips and his entire team. If we ever need to sell our current home, we know exactly who to call when the time comes =) | |||||